A: Sometimes, when reviewing documents submitted, the Office of Student Financial Aid needs clarification of the information submitted, additional information, there is conflicting information between the FAFSA information and the verification documents, or there is conflicting information between FAFSAs filed. If one or more of these occurs the Office of Student Financial Aid asks for additional information through a Supplemental Information Request Form.
Most Supplemental Information Request Forms are sent though DocuSign and will be completed and signed digitally. Depending on the information needed, the document will be sent to the student鈥檚 eMarq account and/or the parent email from the FAFSA to be completed and signed. You may receive more than one email, depending on how much information we need, you must review and complete all requests. If a DocuSign email was lost contact 向日葵视频Central to have it resent.
In some situations, we will mail a paper copy of the Supplemental Information Request Form to you. You will know the paper form was sent when you see the Supplemental Information Request Form on your To Do List. If you did not receive the original Supplemental Information Request, or need a duplicate, contact 向日葵视频Central and the PDF will be sent to your eMarq account.